I woke up this morning to find that EE had sent me an email at around 00:30 last night.

We're sorry we didn't stick to our appointment or give you 24 hours' notice that we couldn't make it.

We've added a £32.31 credit to your next bill to try and make up for it.

You don't need to do anything, we'll add it automatically.

If you have any questions, please visit our help page.

And then at 08:17 this morning, I got an SMS:

Hi from EE.

We're sorry for not sticking to our appointment or giving you 24 hours' notice that we couldn't make it. We've added a credit of 32.31 GBP to your next bill. You don't need to do anything, but please go to ee.co.uk/go/compensation if you have any questions. Thanks.

Which is kind of weird, because I remember someone turning up yesterday, and my broadband speed is now 935/107 Mbps at the router (vs. the 35/2.7 it was at the start of yesterday). Perhaps it's their way of saying sorry for the failure to deliver the other day? Who can tell though, it doesn't actually say when and why.